Shipping Policy

At domehce, we are committed to delivering your furniture safely, efficiently, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

Shipping Regions

• We currently ship to the United States only (excluding Alaska, Hawaii, Puerto Rico, and other U.S. territories).

Processing Time

After an order is placed, our team will prepare your item(s) for shipment.

• Processing Time: 1 business days

• Orders are processed Monday–Friday, excluding holidays.

Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Methods & Delivery Time

We partner with trusted carriers to ensure safe delivery of furniture items.

• Standard Shipping: 4–8 business days

• Delivery times may vary depending on your location and carrier conditions.

Large furniture items (like solid wood tables) may require additional handling time.

Shipping Cost

• We offer free standard shipping.
  

No hidden fees.

Order Tracking

Once your order ships, we will send a tracking number to your contact email.
You can track the status of your delivery anytime through the carrier’s website.

Delivery & Signature

For large or heavy items, delivery may require:

• Curbside drop-off

• Adult signature (depending on carrier requirements)

Please ensure your delivery address is accurate and accessible.

Damaged or Missing Items

If your item arrives damaged, defective, or missing components:

1. Contact us within 48 hours of delivery.

2. Provide photos of the packaging and product.

3. Email: domehce@gmail.com

We will arrange replacement parts or a full replacement depending on the issue.

Address Errors or Failed Deliveries

Customers are responsible for providing a correct and complete shipping address.
If a package is returned due to an incorrect address or failed delivery attempts, additional shipping fees may apply.

Need Help?

For any shipping-related questions, please contact us at:
Email: domehce@gmail.com
We typically respond within 24–48 hours.